Approve a £180 refund for order #4821
Asked by Rosa · Payments specialist · in Delayed order #4821- What will happen
- Refund £180 to the card ending 4412, through Stripe
- Why you
- Over the £100 refund limit you set in Build
- Evidence
Parcel held at the Leeds depot since Tuesday
Customer asked for a refund (Zendesk #10442)
Refund policy v3 §4.2 allows full refunds after 5 days’ delay
- If this waits
- Sam has waited six days. A reply is due within the hour.
